WE DO ACCEPT THE FOLLOWING PAYMENTS METHODS
We do accept Only Bitcoins.
You will get payment instructions and info about payment methods only by email or after you will make order online on our website. Because for each country we can offer different ways for payment.
We do not accept Paypal, its against Paypal‘s terms and conditions to take payment for Research Chemicals.
We do not accept Visa and Mastercard, its against Visa and Mastercard terms and conditions to take payment for international Research Chemicals orders.
Also we do not accept COD – its impossible for international orders.
If you sent you payment but you changed my mind you can get a refund, but only If we have not already shipped your order, However we must deduct 10% to cover our costs of receiving and sending the payment back to you. Optionally, we can give you store credit of the full amount which you can use for a later purchase.
All our regular customers can have a personal discount. You can ask personal discount by email after 3rd order.
You can rest at this stage, while we validate your address and start delivery.
Once we have send your package, You will be given also a tracking number so you can track your order.
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With our customer friendly Return, Reship and Refund policies, you are entitled to a 100% money back guarantee.
Below are various circumstances a client might face and each circumstances has a recommended approach to resolve.
- MISSING PACKAGES: Your package got MISSING on transit and was never delivered to your specified address. If this happens, we re-ship the package and if the second attempt fails, you get a refund.
- CUSTOMS SEIZURES: Your package was SEIZED BY CUSTOMS. This can happen only to a destination country we are shipping to for the very first time. If we have previously shipped to your country (listed under the Successful Deliveries page) then you have nothing to worry about. If this happens, we re-ship the package and if the second attempt fails, you get a refund.
- DAMAGED PRODUCTS: Products were delivered but DAMAGED. Please provide photo/video evidence of the product showing that it was damaged. If this happens, we re-ship the package and if the second attempt fails, you get a refund.
- UNWANTED PRODUCTS: You no longer need the product you ordered. If this happens, return the product back to us within 7 days and get a refund for the product cost only.
- ERROR ORDERS: You ordered the wrong product. If this happens, return the product back to us within 7 days and get a refund for the product cost only.
- QUALITY ISSUES: The product quality was not as expected. This applies mostly to products such as generic research chemicals. If the purity of a substance is not mentioned on the product page, then it is right to assume it is at least 98% pure according to our Quality Guarantee. Some products such as heroin and cocaine are priced according to quality. There might be an issue of mislabelling and you paid for 98% pure cocaine and received 80% purity instead. You need to test the quality and be very sure before reporting this as an issue. If this happens, return the product back to us within 7 days and get a full refund OR you keep the lower purity product you received and get a partial refund for the extra you paid. In the case of GHB, we even provide a free GHB EZ Test Kit to first time buyers so that they can use to test the quality of the product before consumption.
Return Policy
You can return a product if you ordered the wrong product or the quality is below your expectation, or you changed your mind and no longer need the product. However, you pay the return fee and get a refund for the full amount you paid for the product.
Reship Policy
We can reship a package to you if it was damaged or lost or seized by customs. We must attempt to reship first and you can request a refund only if the second attempt fails. But if you request a refund on basis that you no longer need the product, that is acceptable.
Refund Policy
By now, it must have been clear that you can request a refund for a vast number of reasons. However, the only limitation is that in some circumstances we do not refund shipping fees.
Your Responsibility
You are fully covered by our Return, Reship and Refund Policies. However, there are a few responsibilities you need to shoulder.
- Be very sure you need a product before you order it. Do not hurriedly order a product out of excitement just to find out, when you receive the package, that you have already changed your mind.
- Take time to choose exactly which product you need. If you want to sedate your partner for a good sexual experience, make a clear choice between GHB, Ketamine and Rohypnol. Don’t hurriedly order one when the other could have been a better option.
- Provide accurate information when ordering. We have options for ordering with a fake name, paying anonymously, and you can even order without creating an account on our website. however, when it comes to your delivery address, the information needs to be as complete/specific as possible to avoid failure deliveries.
- Order only when you are sure to make payment within 48hrs. We always have lots of clients and orders to handle (of course we are on page one of Google) so it is a smart choice not to allow your order pending for too long.
SHIPPING
We do ship our products worldwide.We ship to all countries including USA, Australia and New Zealand. We ship orders from multiple warehouses: China . Depending on what you want to order and where to send, as well as to stock availability, we will offer shipping from the optimal warehouse.
CHINA
USA
NETHERLANDS
We can ship via Registered Airmail, EMS, UPS, FedEx, DHL. DHL is not good way nowadays. USPS,EMS or FedEx will better. For wholesale orders >10kg we can use shipping in container from China port.
All orders are supplied with a tracking numbers. You will get it after your order has been shipped.
Shipping costs:
Express:$75
Normal:$45
From where do you ship?
We ship from
CHINA
USA
NETHERLANDS
We ship directly from our warehouses.
All our products are delivered by courier, with tracking number.
The packages are shipped in a strong courier box or plastic bag that contains another plastic bag or a robust aluminium foil with the chemical inside.
Usually after the average processing time of 4 days, the packs take 4-14days to arrive destination country, up to the shipping option that you selected.
Shipping time:
Express:with in 5 days
Normal:with in 14 days
We do not offer any guaranteed shipping dates, all estimated shipping dates and times are that of other curriers. If you have any complaints regards shipping times please take that up with the shipping/postal company.
Orders are dispatched 24h after the payment. Delivery time 3-14 working days.
99% success delivery rate all over the Europe.
Do you often have problems with customs?
Generally we have no customs issues. Should there be any problems, we offer a reshipping guarantee.
I am able to track my order?
All orders are trackable,you will use the tracking number from the courier company
we provide you by mail.